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Human Services Directory



HOT Team – one team conducts targeted outreaches throughout Palm Beach County, focusing on areas of high concentration of homeless individuals; they will respond to community requests; and complete SPDATs in the field.


Housing Focused Outreach Teams – two teams work with a caseload of the most vulnerable homeless individuals – engaging in regular housing focused discussion and activities, taking them to see housing alternatives and place in housing.


Senator Philip D. Lewis Center – Homeless Services staff will assess individuals at the Lewis Center for Housing Focused Services and provide Case Management to homeless individuals in transition.


Housing First Program – cases are intensive and require close monitoring of clients in the early stages. As the Housing First program expands, case managers will be reassigned to meet the increasing need.


Emergency Housing Program – short term halfway house placement with immediate goal of housing. Discussions focus on what is needed to become housed.


Extended Care for persons applying for Social Security under SSI interim assistance and SOAR process, but not in need of personal care assistance.


Assisted Living Program Homeless individuals are assessed for placement based upon medical need for personal care pending Social Security application for disability under SSI interim assistance and SOAR process.





Community Services




As far back as 1964, the Palm Beach County Division of Human Services and Veterans Services have existed for the purpose of serving eligible citizens in need. Assistance with basic living expenses, as well as, provision of state mandated services has always been the foundation of Division services.

Over the last decade, the Division has strengthened its Case Management model of service delivery. That is, instead of one time payment of delinquent rent or utility bills, eligible citizens are now engaged in a thorough Intake and Assessment; provided structured services that address identified barriers to economic stability; and provided intensive Case Management to assist them in gaining or regaining self-sufficiency.



Important Links - Resource Numbers

  • PBC Palm Tran: 561-841-4200
  • Palm Tran CONNECTION: 561-649-9838
  • Area Agency on Aging's Elder Helpline:1-866-684-5885