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property
  1. Q: What does your Property Appraiser do?
    A: The Palm Beach County Property Appraiser is responsible for identifying, locating, and fairly valuing all property, both real and personal, within the County for tax purposes.

  2. Q: What is the Property Appraiser's Public Access system (PAPA)?
    A: PAPA is the Property Appraiser's Office computer system for the public to obtain information on real property. Information furnished includes: owner name, site address, mailing address, Property Control number, Original Record Book and Page number, subdivision, current appraisal and tax information as well as certain details about the real property itself including recent sales information.

  3. Q: How is property appraised?
    A: At least once every three years, an appraiser will visit and inspect each property, as required by Florida law. However, individual property values may be adjusted between visits in light of sales activity or other factors affecting real estate values in your neighborhood. Sales of similar properties are a strong indicator of values in the real estate market in your vicinity. For more information go to the Property Appraiser website.

  4. Q: What if I think the appraised value of my property is too high?
    A: If you think the market value shown on your TRIM Notice is not correct, you are encouraged to contact the Property Appraiser's Office to speak with an appraiser. You can call 561-355-3230.

  5. Q: How do I schedule a building inspection?
    A: Call the Planning, Zoning & Building's Building Inspection Section at 561-233-5180. The Building Division also provides a pamphlet entitled, "Inspection for Your Protection" which deals with building, plumbing, electrical, mechanical, gas and other technical codes.

  6. Q: What types of home improvements require a building permit?
    A: As a general rule of thumb, ask the Building Division before proceeding. Most improvements such as: fences, sheds, enclosures, concrete patios, walkways and slabs, roof repairs and re-roofing require permits. A simple call to the Building Division (561-233-5100) can save a great deal of headaches later.

  7. Q: We are returning to our home up north. What do we need to know about closing our south Florida home?
    A: Call the Palm Beach County Cooperative Extension Service (561-233-1742) to request a publication entitled "Closing Your South Florida Home" ($5.00). Presentations are offered in the spring of the year in various locations throughout the county. Closing a home or condominium in South Florida is different than elsewhere in the country and required unique considerations.

  8. Q: How do I file a complaint if my neighbor is breaking a code?
    A: Contact the Planning, Zoning & Building's Code Enforcement Division at 561-233-5500. Please have the address of the subject property available when reporting a violation.

  9. Q: If Code Enforcement has issued me a Notice of Violation, what should I do?
    A: First, contact the Code Enforcement officer that issued the Notice. It is important that you keep in touch with the code officer. He or she can assist you in getting to the right people to expedite your efforts to comply with the Notice, and can answer any preliminary questions you may have.

  10. Q: What is concurrency?
    A: Concurrency is a growth management tool used to ensure that adequate public facilities are available concurrent with development. For example, when new housing developments are constructed, services and facilities such as roads, mass transit, water and sewer, drainage, parks, and fire-rescue must also be provided. For more information on the Growth Management Act, go to the Planning, Zoning & Building website and click on "Planning".

  11. Q: I must moved into a new home and my insurance company needs to know the distance between my home and the nearest fire hydrant and fire station. Where will I find this information?
    A: This information is offered as a courtesy and can be obtained by calling the Palm Beach County Fire-Rescue Water Officer at 561-616-7000.

  12. Q: What do I need to know about fence building?
    A: Fences may be permitted within the setbacks subject to Section 6.6 Adobe PDF Document of the Unified Land Development code. Fences may be constructed in easements subject to "easement releases" by the easement holders, i.e. cable company. Call the Zoner-on-Call at 561-233-5200 or email the Zoner-on-Call [Email].

  13. Q: How can I find out the outcome of a Code Enforcement case that has gone to a hearing?
    A: You can contact the Secretary in Code Enforcement, at 561-233-5505. Code Enforcement Division has monthly Hearings. Their agendas routinely reflect a case load of approximately 250 cases. The Division is responsible for enforcement of approximately 15 different codes and ordinances in the 1,700 square mile unincorporated area of Palm Beach County.

  14. Q: How do I get a copy of my house plans?
    A: You can contact the Building Division Records Section at 561-233-5160.

  15. Q: How can I prepare my home for a hurricane?
    A: The Emergency Management Division (561-712-6400) of the Public Safety Department offers information online about preparing your home which is entitled, "Safeguarding Your Home Before a Hurricane". Planning, Zoning & Building also offers information online about Hurricane Protection. They provide a List of Code Compliant Storm Shutters, Windows and Doors and some other publications: "Is Your Home Protected from Disaster", "What You Can't See Can Hurt You!" (both from the Institute for Business and Home Safety) and "Against the Wind" (by FEMA). You can also request a copy of the booklet, "Hurricane Survival Guide" by calling Public Affairs at 561-355-2754, the Emergency Management Division at 561-712-6400, Planning Zoning & Building at 561-233-5004 or by picking one up at your local county library or courthouse.

  16. Q: What is going to be developed near the property I am thinking about purchasing?
    A: To find out about the development plans in a certain area you can call the Planning Division at 561-233-5300.

  17. Q: A tree on neighboring property is impacting my property. Are there any regulations concerning trees too close to property lines?
    A: There are no regulations requiring trees to be set back a certain distance from property lines. This situation is typically a civil matter between the involved parties.

  18. Q: What is the number of units allowed on my property?
    A: Contact the Planning Division Planner-on-Call at 561-233-5300 to determine how many units are permitted on a particular property. Please have the property control number ready.

  19. Q: How much parking do I need on my property?
    A: The number of parking spaces depends on the particular use and square footage approved onsite. Consult Table 7.2-1 for more information. You may also call the Zoner on Call at 561-233-5200 or email the Zoner-on-Call [Email]

  20. Q: How do I order a petition file?
    A: Contact the Zoning Division File Room at 561-233-5242 or 561-233-5039.

  21. Q: What is the difference between planning and zoning?
    A: Planning provides the broadest themes around which a community or neighborhood is organized, suggesting general areas which should be used for different purposes. Planning also addresses full range of governmental activities, including land use, transportation, housing, recreation, conservation, economic development, and health and health and human services. The directions provided by Planning help to guide budgetary processes. In addition, land use planning provides the direction that guides zoning decisions which provide a more detailed examination of the specific uses which could be made on a piece of property. For more information, look at the Planning, Zoning & Building website.

  22. Q: How do I get property information on things such as land use or water and sewer service?
    A: Contact the Planning Division Planner-on-Call at 561-233-5300.

  23. Q: What is the Property Control Number (PCN)?
    A: The property control number is the unique identifier which describes the location of your property. It is also known as the tax folio number or tax id number. This number is used by County staff to track locations such as zoning, approvals, etc. on each parcel of land in Palm Beach County. The PCN can be found on your property tax bill.

  24. Q: How long does the rezoning process take?
    A: The rezoning process, conditional use review process and planned development review process take a minimum of four and a half (4 1/2) months. Applications are submitted on the third Wednesday of the month and are heard by the Development Review Committee (DRC) on the fourth Wednesday of the following month. Applications certified by the DRC are advertised the next month and are heard by the Zoning Commission the first Thursday and the Board of County Commissioners the fourth Thursday of the following month. For more information, go to Rezoning.

  25. Q: What are the setbacks for zero-lot line homes, swimming pools or screen enclosures?
    A: Please refer to Unified Land Development Code, Section 6.6 for information regarding setbacks. Call the Zoner-on-Call at 561-233-5200 or email the Zoner-on-Call [Email].

  26. Q: How long does the Development Review Committee (site plan approval) process take? Do I need an appointment to submit my application?
    A: The Development Review Committee (DRC) process takes a minimum of six (6) weeks. Applications may be submitted on the first and third Wednesdays of the month and the DRC meets to consider applications on the second and fourth Wednesdays of the month. Applications submitted on the first Wednesday are heard the second Wednesday of the following month. Applications submitted on the third Wednesday are heard the fourth Wednesday of the following month. For more information, go to Development Review Committee (full review).

    DRC (site plan review) and applications requiring a public hearing are only accepted on designated intake days. Consult the Zoning Calendar for intake dates. All other applications require an appointment. Call the Zoning Division at 561-233-5200 to make an appointment.

  27. Q: Can I subdivide my property (for residential development)?
    A: Contact the Planning Division at 561-233-5300.

  28. Q: What is tangible personal property?
    A: Tangible personal property is everything other than real estate that is used in a business or to produce income and that has a value by itself. It includes such depreciating assets as furniture, fixtures, tools, machinery, household appliances, signs, equipment, leasehold improvements, supplies and leased equipment. For more information look at the Property Appraiser's website.

  29. Q: Does my property have water and sewer service?
    A: For this type of information contact the Planning Division at 561-233-5300.

  30. Q: What is the zoning of my property? What can I use this property for?
    A: To answer these questions, you need to know either the location of the property, the property control number (PCN) or the legal description of the property. Staff uses these identifiers to find your property in the REDI book (which has subdivision names and PCNs) and then locate the property on the zoning map to confirm the zoning district. Please call the Zoner-on-Call at 561-233-5200 or email the Zoner-on-Call [Email] to determine your zoning district. Once the zoning of the property is known, consult the Unified Land Development Code, Section 6.2 or Zoning Division staff to determine what uses are permitted in the zoning district.

  31. Q: Can the Zoning Division tell me where the approved sites for particular types of developments are?
    A: At this time, the only way to research this type of request is to manually read through the monthly log of zoning applications filed and look for the particular type of use in question and not the petition number of the request and then check the site plan file rack for an approved site plan.
 

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