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Electronic Services and Security Division is a recently
re-organized Division with a primary mission to 1) procure,
maintain and repair audio, video, recording, fire alarm,
security, radio, card access, CCTV and integrated building
systems, 2) manage an in-house and contracted security force
and 3) develop and implement countywide access control
program. A staff of 90 individuals (not including contracted
security force) is responsible for providing these services.
The Division is comprised of five sections, each led by a
manager, which include, Service Facility, Radio Systems,
Information Technology, Security and Access.
- Service
Facility. The Service Facility is the County’s
electronic technical resource group for audio systems,
recording systems, video systems, fire alarms and all
other non-security and radio electronic systems.
Within the Service Facility there are
the following work groups.
Audio/Recording/Video Section. This
group maintains over 650 independent audio/recording/video
systems including Palm Tran’s electronic systems in the
bus fleet, operational and technical support for meetings,
special events, audio feeds to the local access CATV
channel, County buildings and ADA hearing compliance.
Fire/Intrusion Alarm Systems
Section. This group is responsible for over 170 fire alarms
systems, over 150 security alarm systems, operational and
technical user support, equipment specification for
procurement and coordination of contract award. This group
is also responsible for all electronic systems resident in
the jail and correctional facilities such as intercoms,
CCTV, and locking control systems.
- Radio
Systems Section. This Section is responsible
for maintaining, operating and administering the County’s
800 MHz Trunked Radio System, legacy radio systems, pagers
and related wireless activities.
800 MHz Trunked Radio Systems. This
Section is responsible for the maintenance, operation and
administration of the County’s 800 MHz Trunked radio
system and associated microwave system and towers. The
system is comprised of 28 channels and 10 sites. There are
currently 16 other governmental agencies with direct
access to the system. In addition, there are 3 large
cities which utilize the County’s Smartzone Controller
to operate their systems and another 32 agencies which
have achieved interoperability through programming.
Maintenance of Subscriber Units and
Legacy Radio Systems. This Section is responsible for
maintenance of general government subscriber units on 800
MHz system, maintenance and operation of UHF and VHF radio
systems, and installation of mobile radio and cellular
units in County vehicles.
Related Wireless Activities. This
Section acts as the main point of contact for requests for
use of space on County towers, handles interference and
other related system problems with the FCC and interfering
system owners, processes reviews of zoning petitions for
private towers within the County.
- Information
Technology. This Section is responsible for the
planning, development, implementation and technical
support for the Department’s computerized business
systems as well as desktop support for the FD&O
Department. This includes management of the Maximo System,
file and printer server, information server, departmental
web site, support of 200+workstations and 60+ printers,
installation of new hardware and software as well as
development of customized business programs.
- Security
Section. This Section is responsible for the
management of an in-house and contracted security force,
planning and evaluation of existing and future buildings
and systems, as well as the planning, design,
implementation, maintenance and operations of the County’s
security systems including card access, CCTV and keying
systems.
In-house and Contracted Security
Force. This Section is responsible for the management of a
40+ person in-house security force providing services at
key governmental buildings where customer interaction and
consistency for security officers and building occupants
are critical. This Section also is responsible for the
administration of a contract through which over 4,000
hours per week of security officers are provided,
including the support of the judicial program.
Security Planning, and Evaluation.
This Section will meet with the users of new buildings
during the space programming phase and develop a security
program which identifies the program specific needs of the
end user. The Section will then develop the minimum
requirements for security (whether it be via personnel or
systems) and taking into account the countywide security
and access program for incorporation into the design of
the facility. Perform security audits of existing
facilities and make recommendations to increase overall
security or address site or program specific issues.
Judicial Center Complex Security.
This Group is responsible for the daily maintenance and
repair of the highly sophisticated Judicial Center
security system. At the heart of the system are four
computers that interface with 38 programmable logic
controllers and control 2,000 electronic devices comprised
of panic alarms, cameras, monitors, controlled door
locking mechanism, motion sensors, intercoms and card
readers.
Countywide Card Access/CCTV Systems.
This group is responsible for the planning, design,
implementation, maintenance and operation of the
countywide card access/CCTV system.
Key Control. This Group is
responsible for the implementation of countywide key
control whether it be via intelligent keys, proprietary
keyways and specialized applications and facilities.
Development of keying architecture and authorizing use and
distribution of a certain level of key is this group’s
responsibility although maintenance of locks and other
locking hardware is not.
- Access
Section. This Section is responsible for
managing and authorizing access to County facilities,
including the operation of the County’s controlled
parking facilities.
Parking. This Group is responsible
for planning and operating the County’s controlled
parking facilities which include over 3,000 spaces in
garages and surface lots.
Access Evaluation &Control. This
group is responsible for developing access standards and
parameters, conducting and evaluating background pursuant
to the County’s Background Check Ordinance, management
of the database to support the countywide card access/CCTV
system, and issuance and retrieval of access cards.
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Webmaster (Diane Yonn)
evelop,
implement, and support durable, reliable, and cost effective electronics
services to meet the operational requirements of departments under the
Board of County Commissioners, as well as constitutional officers and
other organizations with inter-local agreements.
rovide
the day to day security of various facilities, conduct
security patrols and inspections, assist visitors, act as
translators, and provide first aid when required.
