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Harnessing Organizational
Performance Homepage
At the direction of the County
Administrator, OFMB is leading an agency-wide redesign of
the county performance measurement program. The redesign
initiative, named "Harnessing Organizational
Performance" or HOP for short, is a 3-phased,
multi-year project spearheaded by OFMB's Management &
Program Analysis Section, with the assistance of the Budget
Division, working cooperatively with departmental staffs
throughout the county government.
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How
HOP Is Carried Out
The HOP program has been
painstakingly developed over many months to achieve ease of
understanding, consistency for replication across
departmental lines, thoroughness, state of the science
thinking concerning performance measurement, and the
application of targeted business perspectives to the work of
the county.
HOP is not a crash program with a
"hurry-up" timetable; there's a reason they call
that sort of thing a "crash" program. Rather, it
is a deliberate and methodical approach to helping
departments update their individual performance programs to
reflect their own priorities and critical missions. Designed
to be implemented in three logical, attainable steps, HOP is
a dynamic tool that departmental staff throughout the county
will be trained on. Click on the links below to learn more
about the 3 phases of the HOP program.
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Phase
I |
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Phase
II |
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Phase
III |
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HOP
phase 1 Departments
Since the HOP program began on a
pilot basis in the summer of 2003, departments that
have so far been through the structured 7-week
evaluation that constitutes
Phase 1 are listed in the following link.
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Listing
of HOP phase 1 Departments |
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Download
Dept HOP phase 1 Reports |
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For
more information on the program, and to discuss a
specific department's participation, contact Wil
Brown, Senior Management & Operations Consultant,
at 561-355-2029.
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| HOP
phase 2 Departments |
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in mid 2005 departments have begun utilizing the evaluation
findings of phase 1 to redesign their performance
measurement programs. The phase 2 Building Blocks of High
Performance guides departments through the redesign process
that emphasizes clarity, usability, meaningfulness, input
from a variety of business perspectives and coordination
with a departmental strategic plan.
As departments progress through the HOP
phas2: Building Blocks of High Performance, the Racing
to Performance Redesign table (below) is updated.
In addition, progressing through the building blocks
directly impacts the redesign results gauges - see the Gauging
Performance Program Redesign! For
more information on the program, and to discuss a specific
department's participation in the HOP phase 2: Building
Blocks of High Performance, contact Wil Brown, Senior
Management & Operations Consultant, at 561-355-2029. |
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