Reports To: Hertha Horner, Bookstore Manager
General Description: Good-Will Ambassadors for The Mounts Botanical Garden and Palm Beach County Extension. This multi-faceted position communicates University of Florida based gardening information to the public, is knowledgeable about plants growing in the garden and assists with retail sales regarding horticulture books.
Principle Duties:
- Assist customers upon entering the Mounts Botanical Garden from 10:00 to 4:00 Monday through Saturday and Sunday 1:00 to 4:00.
- Assist in preparing for opening and closing of business
- Assist customers with plant and garden questions
- Become familiar and knowledgeable with most books and reference materials
- Become familiar with cash register, credit card terminal and sales procedures
- Become knowledgeable of Extension and Friends events, tours and upcoming lectures
- Assist customers with special book orders
Qualifications:
- Successful completion of the Master Gardener training program
- Ability to effectively communicate with others
- Desire to learn more about plants and their pests
- Ability to work with diverse populations
- Dependable and reliable; prefer to commit to weekly time slot
- Deal courteously with the public
Procedures:
Volunteer Responsibilities:
- Dress appropriately for professional office work and meeting with the public
- Wear your Master Gardener name badge
- Arrive on time
- Call if you cannot keep your scheduled time
Staff Responsibilities:
- Provide training to enhance diagnostic skills (e.g., advanced Master Gardener training, workshops, field trips)
- Provide current and updated information as it becomes available
