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Client Service Coordinator

 

Reports To: Linda Seals, Master Gardener Coordinator

General Description: Maintains University of Florida Extension Publication inventory and communicates University of Florida based gardening information to homeowners at the Palm Beach County Extension service offices.

Principle Duties:

  • Stock and maintain the IFAS publications in the Mounts Building Lobby
  • Stock and organize publication room shelves as needed
  • Inform staff when publications need ordered or re-supplied
  • Assist walk-in clientele with plant and pest samples

Qualifications:

  • Successful completion of the Master Gardener training program
  • Excellent organization skills
  • Ability to effectively communicate with others
  • Desire to learn more about plants and their pests
  • Ability to work with diverse populations
  • Dependable and reliable; must be able to commit to weekly time slot
  • Deal courteously with the public

Procedures:

Volunteer Responsibilities:

  • Dress appropriately for professional office work and meeting with the public
  • Wear your Master Gardener name badge
  • Arrive on time
  • Call if you cannot keep your scheduled time

Staff Responsibilities:

  • Provide training to enhance diagnostic skills (e.g., advanced Master Gardener training, workshops, field trips)
  • Maintain publications inventory
  • Provide current and updated information as it becomes available
 

Policies and Procedures