CONSUMER ALERT

For immediate release: January 15, 2010
Contact: Dennis Moore, PBC Consumer Affairs Division, (561) 712-6600

The shocking pictures and news reports of the devastation in Haiti are flooding the Internet.  Some Internet users are being contacted by unsolicited “charities” and “relief organizations” that may be scams.

Typically, catastrophes like tsunamis, hurricanes and earthquakes bring out the best in people, but unfortunately scammers see this as an opportunity to profit on the suffering of others. This fact should not deter the generosity of South Florida residents trying to help. The following are some suggestions that with help assure your donation will get where it is needed:

• The Internet is the quickest way scammers can get to you.  Be very cautious about opening unsolicited spam e-mails and messages from organizations you don’t recognize.  They may be “phishing” to get your personal information for identity theft or simply to get your donation for themselves.
• Give only to established charities. But be aware that there are also sound-a-like charities set up to confuse donors. The Florida Division of Consumer Services (1-800-435-7352) can confirm if the organization is properly registered and tax-exempt. If you don’t recognize the name of the charity, ask them for a financial report. Any legitimate organization will be glad to provide it.
• Faith-based charities are not required to be registered with the Florida Division of Consumer Services.   The nonprofit status of most faith-based organizations can be checked through the IRS at: http://www.irs.gov/app/pub-78/.
• Avoid charities that use graphic depictions or emotional appeals but are vague when asked direct questions as to how your donation will be used.
• Never give cash. Make your contribution by check and payable to the charity.
• Always remember to protect your personal information, and avoid giving your credit card number or other personal information over the phone.

For more information, call Palm Beach County Consumer Affairs at 561-712-6600 (Boca/Delray residents call 888-852-7362 toll free) or visit http://www.pbcgov.com/consumer.