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HOP Directory

 
 

Financial Management Directory

 
 

OFMB Directory

 
 

HOP Phase 1 Departments

 
Since the HOP program began on a pilot basis in the summer of 2003, the following departments have so far been through the structured 7-week evaluation that constitutes Phase I.

Purchasing Department Kathy Scarlett, Director
Planning, Zoning & Building Department (Selected Divisions) Barbara Alterman, Executive Director
Information Systems Services Department (Selected Divisions) Steve Bordelon, Director
County Cooperative Extension Service Clayton Hutcheson, Director
Water Utilities Department Gary Dernlan, Director
Engineering & Public Works Department (Selected Divisions) George Webb, Director
Environmental Resources Management Department Richard Walesky, Director
Library Department Jerry Brownlee, Director
Facilities Development & Operations Department Audrey Wolf, Director
Community Services Department Edward Rich, Director
Parks & Recreation Department Dennis Eshleman, Director
Internal Auditor Joe Bergeron, Internal Auditor
Medical Examiner's Office Dr. Michael Bell, Medical Examiner
Palm Tran Chuck Cohen, Executive Director
Office of Small Business Assistance Hazel Oxendine, Director

Other departments are underway or preparing for HOP, including Human Resources and Risk Management.

For more information on the program, and to discuss your department's participation, contact Wil Brown, Senior Management & Operations Consultant, at 355-2029.
 

HOP Phase 2 Departments

 

Starting in mid 2005 departments have begun utilizing the evaluation findings of phase 1 to redesign their performance measurement programs. The phase 2 Building Blocks of High Performance guides departments through the redesign process that emphasizes clarity, usability, meaningfulness, input from a variety of business perspectives and coordination with a departmental strategic plan.

As departments progress through the HOP phase 2: Building Blocks of High Performance, the Racing to Performance Redesign table is updated. In addition, progressing through the building blocks directly impacts the redesign results gauges - see the Gauging Performance Program Redesign! For more information on the program, and to discuss a specific department's participation in the HOP phase 2: Building Blocks of High Performance, contact Wil Brown, Senior Management & Operations Consultant, at 561-355-2029.