CONNECTION is a shared ride, door to door, paratransit service that provides transportation for disabled residents and visitors in Palm Beach County under the following programs:
CONNECTION travels in Palm Beach County from Jupiter to Boca Raton and from Palm Beach to South Bay. The Americans with Disabilities Act (ADA) core service area covers the following: East of the Florida Turnpike in Palm Beach County from the South County Line to Donald Ross Road. ADA Service continues to the 3/4 mile buffer around fixed routes located outside the ADA core service area.
CONNECTION schedules all trips, prepares vehicle manifests, handles customer concerns & commendations, determines eligibility and monitors the performance of the Transportation Providers.
CONNECTION offers TD riders the option to take advantage ADA eligible riders can ride the Palm Tran fixed route bus route for $1.00 by showing their ADA identification card.
CONNECTION Program Updates are available by calling the Paratransit Community Outreach Line recording at (561) 841-4300. For questions, to request a Paratransit Application, copies of our Rider's Handbook, or to book a trip, please call (561) 649-9838, 1-877-870-9849 [toll-free] or (561) 649-0683 TDD. Paratransit Applications may also be downloaded below.
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Download the "English" version of the Paratransit Application Form
Download the "Spanish" version of the Paratransit Application Form
Last updated : Tuesday, March 4, 2014 2:00 PM