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Public Affairs Directory


Cable TV Information


The Palm Beach County Cable Television Office is now permanently closed.

If you need assistance with issues relating to cable or video services, there are several options available:

  • To speak directly to a cable/video provider’s customer service department:

Comcast: 1-800-COMCAST (1-800-266-2278)
Note: if you are calling from out of state about a cable problem here, you cannot use the toll-free number, you must contact the local office at 561-266-2278.

AT&T (U-Verse): 1-800-288-2020

Hotwire: 1-800-355-5668

  • General local inquiries and/or complaints: 

Contact the Consumer Affairs Division of the PBC Public Safety Department 
Phone: 561-712-6600 or toll-free 1-888-852-7362

  • To file a formal complaint: 

Contact the Florida Department of Agriculture, Division of Consumer Services
Phone: 1-800-HELP FLA (1-800-435-7352)




E-mail Disclaimer

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.