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50 South Military Trail
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West Palm Beach, FL 33415
West Palm Beach Area:
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Consumer Traps and Tips

 

Date: 1/12/2015

Shopping Online

Many of us love the convenience, merchandise availability, and speed of online shopping. Thieves, hackers and scammers are always looking for a way to obtain your personal information. Keep these tips in mind when completing any online purchase.

 

  • Don't click on a link contained in an email or social media unless you are absolutely sure the message is a legitimate business.
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  • Before making a purchase from a new online vendor do a search which includes the "vendor name + scam" to see if there are complaints against the company and how they were handled.
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  • Read the return policies for each internet vendor you use. Vendors may request that you obtain a Return Authorization Number (RMA) within a certain time period before they accept the item for return. Some vendors exclude shipping charges when issuing a refund to the Consumer.
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  • Use your credit card instead of your debit card for greater protection. That will limit direct access to your bank account.
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  • Make sure the locked icon shows on your browser or the website starts with HTTPS
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  • Be sure to request a delivery receipt when sending any correspondence to the merchant via email. You may even request a read receipt . Keep these in your records with the correspondence. This way you have verification of delivery . With the read receipt you also have verification that your message was read.
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