Many of us love the convenience, merchandise availability, and speed of online shopping. Thieves, hackers and scammers are always looking for a way to obtain your personal information. Keep these tips in mind when completing any online purchase.
- Don't click on a link contained in an email or social media unless you are absolutely sure the message is a legitimate business.
- Before making a purchase from a new online vendor do a search which includes the "vendor name + scam" to see if there are complaints against the company and how they were handled.
- Read the return policies for each internet vendor you use. Vendors may request that you obtain a Return Authorization Number (RMA) within a certain time period before they accept the item for return. Some vendors exclude shipping charges when issuing a refund to the Consumer.
- Use your credit card instead of your debit card for greater protection. That will limit direct access to your bank account.
- Make sure the locked icon shows on your browser or the website starts with HTTPS
- Be sure to request a delivery receipt when sending any correspondence to the merchant via email. You may even request a read receipt . Keep these in your records with the correspondence. This way you have verification of delivery . With the read receipt you also have verification that your message was read.