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Consumer Affairs Directory


Contact Us

50 South Military Trail
Suite 201
West Palm Beach, FL 33415
West Palm Beach Area:
(561) 712-6600
Boca/ Delray/ Glades:
Toll Free 1-888-852-7362

Contact Us


About Us


The Consumer Affairs Division is a Palm Beach County government agency under the Public Safety Department. The staff consists of clerical support staff, investigators, and compliance officers who are charged with administering the Palm Beach County Consumer Affairs, Moving, Water Taxi, Price Gouging, Towing, Vehicle for Hire, and Gas-Pricing Ordinances. This is done through informal mediation, investigation and enforcement.


Palm Beach County Division of Consumer Affairs Mission Statement

Our mission is to help consumers make informed decisions about businesses. We investigate, negotiate, and mediate consumer complaints against businesses with a goal of avoiding any future conflicts and misunderstandings. We protect consumers and businesses from unlawful, deceptive and unfair trade practices by the enforcement of existing Ordinance laws and regulations.


Consumer Affairs Ordinance




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