Palm Beach County Logo, link to home page
Consumer Affairs  Divisions  FAQs  Hot Tips

Consumer Affairs Directory


Contact Us

50 South Military Trail
Suite 201
West Palm Beach, FL 33415
West Palm Beach Area:
(561) 712-6600
Boca/ Delray/ Glades:
Toll Free 1-888-852-7362

Contact Us


About Us


The Consumer Affairs Division is a Palm Beach County government agency of the Public Safety Department. We assist residents and visitors with advice and information about unfair, fraudulent or deceptive practices of businesses and landlords. We regulate taxi cab, limousine, local moving companies and towing companies.

Fast Facts about the Palm Beach County Consumer Affairs Division

  1. Written Inquiries/Disputes received yearly - 2,500
  2. Total phone calls each year - 50,000
  3. Number of "walk-in" visitors each year - 4,000
  4. Dollars recovered for consumers each year - up to $1 million
  5. Number of businesses tracked in our data system - 22,000+
  6. Number of activities related to cases investigated - 214,000
  7. Number of vehicle for hire drivers licensed to operate - 3,000+
  8. Number of vehicle for hire businesses - 548
  9. Number of local moving companies licensed - 57
  10. Number of towing companies licensed -- 117

Consumer Affairs Ordinance




File an E-Dispute
Look up a Business
Look up Licensed Moving Companies
Look up a Licensed Towing Companies
Look up a Licensed VFH Companies