50 South Military Trail
West Palm Beach, FL 33415
West Palm Beach Area:
Boca/ Delray/ Glades:
Toll Free 1-888-852-7362
The Consumer Affairs Division is a Palm Beach County government agency under the Public Safety Department. The staff consists of clerical support staff, investigators, and compliance officers who are charged with administering the Palm Beach County Consumer Affairs, Moving, Water Taxi, Price Gouging, Towing, Vehicle for Hire, and Home Caregiver Ordinances. This is done through informal mediation, investigation and enforcement.
Palm Beach County Division of Consumer Affairs Mission Statement
Our mission is to help consumers make informed decisions about businesses. We investigate, negotiate, and mediate consumer complaints against businesses with a goal of avoiding any future conflicts and misunderstandings. We protect consumers and businesses from unlawful, deceptive and unfair trade practices by the enforcement of existing Ordinance laws and regulations.