Our Mission is to minimize the loss of life & property by simple fast, efficient access to emergency services through technology and training. 9-1-1 Management is responsible for directing 9-1-1 calls to the appropriate answering point with the correct address information. We also receive the $0.50 fee collected on each telephone line and disperse these funds to finance the maintenance, operation and enhancement of the 9-1-1 system.
The 9-1-1 Public Education Team was formed from 9-1-1 call-taker/dispatchers with the goal of teaching the public to properly utilize the 9-1-1 system and inform them about 9-1-1 issues. The Team has presented 9-1-1 educational programs to elementary schools and adult organizations for the past two years. If your organization would like to host a 9-1-1 Public Education Presentation please contact Mark Adler (561) 712-6486. For the complete scope of information, please check the 9-1-1 website.
View the 9-1-1 presentation 
 YOUR PUBLIC SAFETY LIFE LINE |
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- Simple, easy to remember telephone number to contact police, fire-rescue and medical help.
- Direct routing to the appropriate 9-1-1 answering point.
- Free call from pay telephones.
- Access for speech or hearing impaired and foreign language callers.
- Direct routing to the appropriate 9-1-1 answering point.
- Display of the callers telephone number.
- Display of the location of the telephone (not necessarily the location of the emergency).
Palm Beach County Public Education Team
EMS / 9-1-1 Management
Division of Emergency Management
Department of Public Safety
20 S. Military Trail, West Palm Beach, FL 33415
Phone (561) 712-6400 |
- They will show the caller's telephone number.
- They will show the caller's approximatelocation.
- Be careful that your wireless telephone does not automatically dial 9-1-1.
When there is an immediate need for response by a police officer, fire fighter, or paramedic to save life, health or property.
- Clearly display your street address on your home or business
- Be aware of your location.
- Stay calm when calling.
- Be observant. The more you tell us about the emergency, the better we will be able to tailor the response to your needs.
- Use 9-1-1 ONLY for EMERGENCIES.
Mark Adler
9-1-1 Coordinator
Contact Mark if you know of a group interested in a presentation.
Phone : (561)712-6486
Email: madler@psd.co.palm-beach.fl.us |
- Serious automobile accident.
- Medical emergency.
- Witness to a burglary or assault.
- Fire or smoke.
- If you are not sure it is an emergency.
- Atlantis Police Department
- Belle Glade Police Department
- Boca Raton Police Department
- Boynton Beach Police Department
- Delray Beach Police Department
- Greenacres Public Safety
- Jupiter Police Department
- Lake Park Police Department
- Lake Worth Police Department
- Lantana Police Department
- Manalapan Police Department
- North Palm Beach Public Safety Department
- Ocean Ridge Public Safety
- Palm Beach Police Department
- Palm Beach County Sheriff's Headquarters
- Palm Beach County Sheriff's Glades Substation
- Palm Beach County Fire-Rescue
- Palm Beach Gardens Police Department
- Palm Beach Shores Police Department
- Palm Springs Public Safety Department
- Riviera Beach Police Department
- Royal Palm Beach Police Department
- Tequesta Police Department
- West Palm Beach Police Department
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