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Exemptions
Questions About Your Bill or Notice
Payment
Other Inquiries
How do I know if I qualify for any tax
exemptions?
For all exemptions (homestead, widow, veterans, historic,
disability, economic, energy, etc.) contact the Property
Appraiser's Office at 561-355-3230.
How do I apply for “Homestead Exemption”?
Contact the Property Appraiser’s Office for all exemptions.
(homestead, widow, veterans, senior, historic, disability,
economic, or energy, etc.). Click
here for more information
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Why are you charging a penalty on my tangible
tax bill?
Florida Statutes require those who own or control taxable
tangible personal property to file a Tangible Personal Property
Tax Return with the Property Appraiser. Penalties are imposed
for filing after April 1 of the tax year and/or for failure
to file. The Tax Collector's Office does not accept partial
payments. For more information on the reporting and assessment
of tangible personal property, please contact the Property
Appraiser's Office# at 561-355-2896.
My spouse (mother, father, etc.) is deceased.
How can I get his/her name off the tax statement?
Mail or take a copy of the death certificate and a copy of
the tax statement to the Property
Appraiser's Office.
I received a tax statement. My taxes are
included in my mortgage payments. What should I do?
What Color is the tax notice?
- a Green notice is an informational
copy. Which means the original notice was requested by the
mortgage company stated on the notice. Please verify with
your mortgage company, that they are going to pay your taxes
through your escrow account.
- a Blue notice is the original
statement. This indicates that your mortgage company did
not request your tax statement. Please verify with your
mortgage company, if you have one, to see if they have forgotten
to request your tax statement in error. If the mortgage
company states they are going to pay your taxes write your
mortgage loan number on the blue bill and mail the statement
to the mortgage company. If the mortgage company is not
paying your taxes, please tear off the bottom portion of
the statement and return it to the Tax Collector’s
Office along with your payment.
My mortgage is paid off, what do I need
to do so you can send the tax bill to me? (my mortgage company
told me to call your office)
Every tax season the mortgage companies and/or the loan service
companies send in a list of property control numbers which
they are going to pay through taxpayers’ escrow accounts.
When you pay off your mortgage and the mortgage company has
stated that you (the customer) will be responsible for the
current tax year’s taxes the Tax Collector’s Office
will mail the tax notice to you (as long as the mortgage/service
company has removed your property control number off the request
for tax notice list they send to our office.)
When will my tax bill be mailed to me?
The tax statements are mailed out in November of each
year, or as soon thereafter as the tax roll is certified to
the Tax Collector’s Office.
How do I change my mailing address on
the tax bill?
The Property Appraiser’s Office prepares the Ad Valorem
tax roll. Please direct all questions regarding owner name,
address, and legal description, assessed value, exemptions,
and taxable value to the Property Appraiser’s Office.
Address changes must be made in writing. Their phone number
is 561-355-2866. Or you can mail a letter including the property
control number and new mailing address to the tax collector.
Click here for more
information
What will next year’s tax amount
be?
The Property Appraiser’s Office prepares the Ad Valorem
Tax Roll. The Tax Collector’s Office will not receive
that information until the tax roll is certified to us by
the Property Appraiser. This normally happens in late October
of each year.
I have received my tax bill. Can you
tell me what months I am being billed for? When are these
taxes due?
The Ad Valorem and Non-Ad Valorem taxes are billed annually
(January to December). The taxes are due and payable in November,
or as soon thereafter as the tax roll is certified to the
Tax Collector’s Office. Taxes become delinquent April
1 of each year and require certified funds (no personal checks
accepted).
I filed a petition with the Value Adjustment
Board and received a letter stating it was approved. I have
now received a tax bill, but the value on the statement reflects
the original value not the corrected value. Why is my bill
still showing the incorrect information?
The Tax Collector’s Office does not receive the re-certification
of the tax roll until all the parcels involved in the Value
Adjustment Board hearings are completed. At which time the
Tax Collector’s Office will mail tax notices to all taxpayers
in which the Value Adjustment board has granted a change.
The November discounted amount will then be extended on the
corrected tax notice for 30 days from the day the notices
are mailed out of the Tax Collector’s Office; as long
as the re-certification is processed within the current status
of the tax year (The current status is from November - March
of each year.). To insure that you do not miss out on the
tax discounts you have the option of paying your taxes as
soon as the tax roll is certified to the Tax Collector, which
normally happens in November of each year. If you receive
a reduction in taxable value the Tax Collector’s Office
will refund the difference to you, once the re-certification
is completed.
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When will my property tax bill be mailed
to me? Where should I mail my payment to?
Tax statements are mailed out in November of each year, or
as soon thereafter as the tax roll is certified to the Tax
Collector's Office. You should mail your property tax payment
to: Tax Collector, Palm Beach County, P.O. Box 3353, West
Palm Beach, FL, 33402-3353. For any other questions regarding
your tax bill, you can call the Tax Collector's Office at
561-355-2266.
If I mail my taxes in on the last day
of the month will I still receive the proper discount indicated
on the tax statement?
If you are paying your taxes within the current status, meaning
November thru March the postmark does apply. If the last day
of the month falls on a holiday, your payment will be accepted
as long as the postmark on the envelope is for the day following
the holiday. This only applies if you are paying in the current
status (from November thru March). As of April 1, of each
tax year the taxes become delinquent. Postmark does not apply
once the taxes are delinquent. During the Delinquent status
the payment must be in the Tax Collector’s Office (not
mailed to the office) on the last business day of that month
by 5:00 p.m. As of April 1, of each tax year the payment must
be made in certified funds. (Personal checks will not be accepted
as of April 1 of each year.)
When are the applications for the Alternate
(Installment) Payment Plan available for the public?
The applications are included in the original tax notice and
are available at any of the Tax Collector’s Offices within
Palm Beach County or online from November through April of
each tax year. The deadline for filing is May 1st. Your taxes
must be at least $100 to participate in this quarterly alternative
plan. Click
here for more information.
What is the discount rate if I pay my
taxes as soon as it is mailed to me?
- If you pay your taxes in November you receive a 4% discount
off the March amount.
- If you pay in December you receive a 3% discount off the
March amount.
- If you pay in January you receive a 2% discount off the
March amount.
- February you receive a 1% discount off the March amount.
- In March there are no discounts.
- April 1, taxes are delinquent and require certified funds
(no personal checks accepted).
Can I pay my taxes by credit card or
e-check?
Current Property Taxes may be paid
online by entering your credit card information. You must
have your property control number and follow the on screen
prompts. You can also pay over the telephone by dialing 561-355-2266,
press menu option #3 (the taxpayer must enter the property
control number, credit card number). Other forms of payment
accepted are: cash, check, or wire funds in the current status
of the tax year (November thru March). After April 1, you
can only make payment by CASH, MONEY ORDER, CERTIFIED CHECK,
BANK DRAFT, US POSTAL ORDER, CASHIERS CHECK or wire the funds
to our financial institution.
What are the wire instructions, if I
wish to wire the funds for my tax payment from my bank to
your bank?
Wire transfers are accepted for payment of current and delinquent
taxes. To complete a wire transfer, please contact us via
email at taxwires@pbcgov.com.
I just received a reminder notice, but
I mailed you a check in November. What happened?
It is possible that your check was for a different type of
tax, such as tangible taxes, business tax, or motor vehicle
renewal. If you have your canceled check, on the back it will
have some validation numbers. Please mail us a copy of the
front and back of the canceled check, so we can research where
the payment was applied. There is a possibility the check
was lost in the mail. If that occurred and the check has not
cleared your financial institution, the amount on the reminder
notice unfortunately will apply.
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I would like to get a copy of a previous
tax years, paid receipts. I also need to know who paid these
taxes.
Your request must be in writing. If you are requesting a copy
of a paid receipt and you are not the owner there is a $2.00
service fee. If you request information as to who paid the
taxes, and you are not the owner there is a $4.00 service
fee. This service is .15 cents per page for the owners of
property (but there is no charge if less than $1.00/6 sheets).
How do I get information on a piece of
property when I only have the address?
Contact the Property
Appraiser’s Office; give them the physical address
of the property. Ask the Property Appraiser’s Office
for the property control number. With the property control
number our office (Tax Collector’s Office) will then
be able to answer any tax questions you may have.
I recently purchased a property and the
old owner was on the installment payment plan. The old owner
made the June payment. I have an escrow account for tax purposes,
and would appreciate it if you could take me off the installment
plan. What information do you require?
The only way a taxpayer can be removed from the installment
payment plan is to disregard the June (first) installment
payment. Once the June installment payment is made there is
no way to remove you from the installment payment plan, until
the following tax year. Contact your mortgage company so they
can inform you as to how they will proceed with the tax payments.
I am a new owner and I never received
a tax bill, why not?
The original tax notice was probably mailed to the former
owner. If you were not the owner of the property prior to
the certification on the tax roll, the Property Appraiser’s
Office may not have received notification of the change of
ownership on the deed in time for it to reflect on the tax
notice. We would be glad to mail you a duplicate copy of the
tax notice or you can print
one from our website.
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