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New Office Hours

Anne M. Gannon, Tax Collector, Palm Beach County, announced new office hours for the Tax Collector offices. All offices are open from 8:15 a.m. until 5:00 p.m. In order to better serve the public and reduce time customers wait in line in the morning, the offices will open earlier, with a full work force.

Employees recently switched from a 37.5 hour work week to a 40 hour work week. As part of the new customer service model, employees report to work at 8:00 to attend a "stand-up" meeting with management to discuss best practices and daily goals.

Previously, office hours varied by location, and employees worked staggered shifts to cover the opening and closing hours. "I requested research of daily office traffic at all our branch locations," said Ms. Gannon "and the results showed that customers were underserved in the morning hours, which led me to decide to open earlier with a full staff."

Tax Collector Announces Temporary Closing of Lake Worth Branch Office

The Tax Collector's Lake Worth Branch office, located at 3551 S. Military Trail, will be closed for remodeling on Monday, July 30th, reopening on Tuesday, September 4th. During the closure, customers may visit one of our other locations:

• Delray Beach at 501 South Congress Avenue
• West Palm Beach at 301 N. Olive Ave, 1st Floor
• Royal Palm Beach at 200 Civic Center Way
• North Palm Beach at 3188 PGA Boulevard
• Belle Glade at 2976 State Road 15

All offices are open from 8:15 a.m. until 5:00 p.m.

We apologize for any inconvenience this may cause and thank our customers for their patience during our renovations. If you have any questions, please visit our website at www.taxcollectorpbc.com.