• Customer Service
• Payment Options
• Access Your Account Online
• Frequently Asked Questions
• Residential Rates and Fees
• Nonresidential Rates and Fees
• Pretreatment
• Backflow Prevention
• Excessive Water Consumption
• Policies and Procedures
• Service Area Map

• Boil Water Instructions
• Wakodahatchee Wetlands
• Green Cay Wetlands
  

• Jobs
• Educational Article Series
• Lien Search
• Open Bids
• Site Map
• Security ID Process
• 2012 Minimum Construction Standards
• Finance Report: 2010, 2011, 2012

While every employee of the Water Utilities Department is dedicated to serving our customers, the people most familiar to the public are the staff of the Customer Service Center. These are the people who set up accounts, arrange and make service calls, read the meters, send out the bills, and collect payments.

We've compiled a list of the most frequently asked questions that our Customer Service Representatives receive on a daily basis.

• See our list of payment drop-box locations
  
• How to Set Up an Account
  
• How to Pay a Bill
  
• View our Service Area Map
  

Emergencies
Our Customer Service Center is located at:
9045 Jog Road, Boynton Beach, FL 33437-2502
(561) 740-4600

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