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Customer Service Directory




Payment Options


You can now pay your bill with a Credit or Debit Card online!
Sign in and click Pay using Credit/Debit card.



Automatic Debit from your bank account

Use Automatic Debit to pay your bill.
  • Automatically deducted from your bank account
  • On time every month
  • Avoid late or missed payments
  • Save time and postage
And it's free!
You can sign up for automatic debit online by clicking here.

For a downloadable .pdf form that you can print from your computer, fill out, and return to our Customer Service Center Adobe PDF Document


Online Payment

Save time and money! Pay your residential or commercial water bill online by using one of our flexible and easy-to-use digital bill payment options. View past and current bills, or have your bill e-mailed directly to you instead of receiving a traditional paper bill through the mail. Access your online account information and payment options.

By Mail

By Mail

You may make a payment by mailing your check, along with the return portion of your bill to:
Palm Beach County Water Utilities Department
PO Box 24740
West Palm Beach, FL. 33416-4740

in person

In Person

Our Customer Service Center at 9045 Jog Road, Boynton Beach, is located southwest of the intersection at Jog Road and Gateway Boulevard. The lobby and drive-through lanes are open Monday through Friday from 8am to 5pm.


Independent Bill Payment Options

Various financial institutions provide online bill payment services. Please contact your bank or financial institution for availability of this service.

Last Updated : 02/08/2007

Drop Box Locations

Drop Box

At a Drop Box

Our drop boxes are conveniently located throughout the County.
  • Palm Beach County West Boca Branch Library
    18685 State Road 7, Boca Raton

  • Palm Beach County Main Library
    3650 Summit Boulevard, West Palm Beach

  • Palm Beach County Water Utilities Department
    Customer Service Center

    9045 Jog Road, Boynton Beach

  • Royal Palm Beach Village Hall
    1050 Royal Palm Beach Boulevard, Royal Palm Beach

  • Belle Glade City Hall
    110 Dr. Martin Luther King Jr. Boulevard West, Belle Glade

  • City of South Bay
    335 SW 2nd Avenue, South Bay

  • City of Pahokee
    207 Bacom Point Road, Pahokee

Last Updated :02.23.2016