Recruitment
The Administrative Services Division Aide facilitates
the direction and management of hiring, promotions
and recruitment processes for hundreds of current and
potential PBCFR employees. The Administrative Services
Division also informs the public about the broad spectrum
of careers and opportunities available at PBCFR and
the procedures for becoming a Firefighter EMT/PM.
Health & Wellness
PBCFR’s Wellness Coordinator and Exercise Physiologist
work together to ensure the mental and physical
needs of PBCFR’s operational employees are met by:
- Facilitating comprehensive care through the
Employee Assistance Program (EAP)
- Administering workers’ compensation, extended
leave, and light duty programs
- Evaluating and overseeing the annual fitness
assessments of every operational employee
- Directing the daily physical fitness training for
every 12-14 week recruit class
- Providing modern equipment and techniques to
sustain healthy and capable firefighter
Records & Resources
The Records and Resources Bureau acts as the Health
Insurance Portability and Accountability Act (HIPAA)
Privacy and Security Officer. The Bureau works
with the Palm Beach County Attorney’s Office, the
State of Florida Attorney, and law firms throughout the County. This section processes subpoenas and
public records requests in addition to managing the
storage, retrieval, and retention of department records
Payroll
The Payroll Section processes bi-weekly pay for over 1,800
PBCFR personnel and ensures all promotions, accruals,
and schedule changes are completed accurately and
promptly. They also oversee the supplemental long-term
disability program, computer and coding configuration
for database compatibility, and conduct audits to maintain
compliance with the Collective Bargaining Agreement
Internal Affairs
The Internal Affairs Section fairly and impartially
investigates any internal or external concerns while
following all department policies and procedures. They act
as the department liaison to the Palm Beach Sheriff’s Office
as well as other local, state, or federal law enforcement
agencies. This section also keeps the department informed
of any situational awareness issues related to Fire Rescue.
Staffing
The Staffing Officer oversees multiple rounds of annual
unit bidding, Kelly days and vacation requests, and
tracks the credentials and promotions of over 1,600
Operational Fire Rescue employees. They make daily
adjustments of staffing, promotions, and new hires and
oversee all light-duty employees. In addition, they ensure
that the scheduling of all stations and units complies
with the Collective Bargaining Agreement requirements
Finance
The Finance Section strives for transparency and compliance with standard practices and policies while matching
resources to PBCFR’s rapidly changing needs and priorities.
The Finance Section is responsible for the following:
- Preparation, management, budget oversight, expenditures, and revenue collections as guided by Federal, State,
and County requirements in support of the operations of the Department.
- Procurement of goods and services through responsible use of Department resources while complying with the
Purchasing Department’s requirements and the Office of Equal Business Opportunity.
- Preparing specifications for agreements and contracts for direct services, special events, vehicle maintenance,
fire inspections, municipal service agreements, agenda items, and hazardous materials incidents in
collaboration with the County Attorney’s Office.
Planning
The Planning Section analyzes data collected from all areas of
PBCFR to aid in decision-making and evaluation of service
levels. Planning utilizes Geographic Information Systems (GIS)
to produce and maintain the Computer-Aided Dispatch (CAD)
map. GIS and spatial analysis tools provide information to
leadership toward solving complex location-oriented issues.
Specific functions of the Planning Section include:
- Plan for future fire stations
- Analyze the impact of land-use changes, development of
regional impact, and annexations of fire rescue services
- Assist the Insurance Service Office with review to determine Fire Rescue’s rating for property insurance rates
- Provide annual statistics reports for PBCFR and served municipalities
- Produce PBCFR annual report
- Provide the Department cartographic services and spatial analysis for routine and special projects
- Implement improvements to CAD mapping and routing system and troubleshoot reported issues
- Analysis of all available data collected by PBCFR to support various divisions within the Department