​​​​​​​​​​

​​
​​

​We encourage you to contact us if you have any questions or concerns about the services we provide to the citizens of Palm Beach County. Please use the following information to contact the most appropriate person to handle your questions. If you are unsure of the correct person or section, just fill out the form below and your feedback will be directed along the correct path. As always, if you are experiencing an emergency, please call 9-1-1 immediately.​​

Send Us a Message
​​​

E-mail Disclaimer:

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

Our Mailing Address
​Please send all mail-based inquiries to:

Palm Beach County Fire Rescue
405 Pike Road
West Palm Beach, FL 33411-3815

Important Phone Numbers:

General Questions
Main Office 561-616-7000
Administrator's Office 561-616-7000
Fire Marshal​
 561-616-7030

Firefigher and EMS Training
Training and Safety Division 561-616-7017

Records Custodian
561-616-7025

News and Media Relations
Public Information Officer 561-616-7077

Becoming a Firefighter
Recruitment and Human Resource Development 561-616-7006

911 Dispatch Services
Division Chief - Communication Center 561-712-6571

Existing Inspections
Inspections 561-616-7033

Insurance Verification Letters
Water Office 561-233-0066

Plan Review, New Construction and Occupational License Inspections
Plan Review 561-233-0050

Fire and Life Safety Presentations
Community Education 561-616-7033

PBCFR Website
Information and Technology Services (ITS) 561-616-6945

Transport Billing
Billing Company 888-987-0594

Non Transport Billing
Revenue Section 561-616-7065

Fax Numbers
Records Requests 561-616-7083
Transport Billing 305-428-5385
Non Transport Billing 561-616-7090
All Other Correspondence 561-616-7080